What are your Customer Support Hours? Print

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Customer / Technical Support is available 24/7/365 through our Online HelpDesk Ticket System. This is the most efficient and effective way to contact our support department and ensure quick resolution to most issues.  Most support issues should be submitted to our staff using this method. Over the last several years our average response time is under 30 minutes through our HelpDesk.

We also offer Support through our Online Chat which is Available Monday through Friday from 11AM-11PM EST.  This method is ideal for quick questions and non-complex issues.

Our Billing Department is available 11AM-11PM EST Monday through Friday.

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