How do I create an Email User? Print

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This article applies to customers using the Windows Plesk Control Panel. For Linux Plesk Control Panel users you would log in to webmail at with your admin username and password to create other email users. If you do not have an admin user, please create a ticket for support to have one created.

To create an email address:

  1. Login to your Plesk Windows Control Panel.
  2. Go to Mail from the Dashboard.

  3. Click Create Email Address.

  4. Type the left part of the email address before the @ sign, and, if you have several domain names on your account, select the domain name under which the email address will be created.

  5. Uncheck "Can be used to log in to Plesk" If you do not want this user to be able to log in to your control panel.
  6. Specify an external email address. It will be used to reset your password if you lose access to your primary email address.

  7. Leave the Mailbox checkbox selected. Clearing this checkbox makes sense only if you want to use this address as a mail forwarder, which will forward all incoming mail to another address.

  8. Specify the mailbox size or use the default size defined by the provider’s policy or your service plan.

  9. Specify a secure password consisting of five or more Latin characters. Passwords require at least 1 Number, 1 Capital Letter, 1 LowerCase Letter, 1 Symbol and must not match the Username. 

  10. Click OK.


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