Email on our Windows hosting is the optional SmarterMail add-on. These settings work in Outlook, Apple Mail, Thunderbird, iPhone and Android.
The settings
| Incoming and outgoing server | EC2AMAZ-A4G4262.adaptivewebhosting.com (the same name for every domain) |
| Username | Your full email address, for example [email protected] |
| Password | The mailbox password set when the email user was created. Change it in webmail under Settings. |
| IMAP (keeps mail on the server, recommended) | Port 993 with SSL/TLS (or 143 with STARTTLS) |
| POP3 (downloads mail to one device) | Port 995 with SSL/TLS (or 110 with STARTTLS) |
| SMTP (outgoing) | Port 465 with SSL/TLS or 587 with STARTTLS. Authentication required, same username and password. |
| Webmail | https://adaptivewebmail.com |
Steps
- Create the email user first if you have not yet: How do I create an Email User?
- In your mail program choose to add an account manually (IMAP or POP3).
- Enter the server name above as both the incoming and the outgoing server, with the ports and encryption from the table.
- Use your full email address as the username, and tick that the outgoing server requires authentication.
Certificate warning?
Use exactly EC2AMAZ-A4G4262.adaptivewebhosting.com as the server name. A name like mail.yourdomain.com reaches the same server, but the security certificate is issued for our server name, so your mail program shows a certificate warning. Correct the server name in the account settings and restart the mail program.
Sending email from your website
Website code uses the same server, port 587 with STARTTLS, and a mailbox's username and password. See How do I send an email using ASP.NET?
Still stuck? Open a support ticket: the form checks your mail service while you type.
