How do I create an Email User? Print

If you are a Windows Plesk Control Panel user, you can follow these steps to create an email address:

1. Login to your Plesk Windows Control Panel.
2. Go to Mail from the Dashboard.
3. Click Create Email Address.
4. Type the left part of the email address before the @ sign, and select the domain name under which the email address will be created, if you have multiple domain names on your account.
5. Uncheck "Can be used to log in to Plesk" if you do not want this user to be able to log in to your control panel.
6. Specify an external email address to reset your password if you lose access to your primary email address.
7. Leave the Mailbox checkbox selected, unless you want to use this address as a mail forwarder, which will forward all incoming mail to another address.
8. Specify the mailbox size or use the default size defined by the provider’s policy or your service plan.
9. Specify a secure password consisting of at least 5 Latin characters, 1 number, 1 capital letter, 1 lowercase letter, and 1 symbol. The password must not match the username.
10. Click OK.

Note: Linux Plesk Control Panel users can log in to webmail at https://adaptivewebmail.com with their admin username and password to create other email users. If there is no admin user, they can create a ticket for support to have one created.