Information about automatic backups:
What We Backup:
- Website files
- Databases
- Email data
- Plesk configuration
Backup Schedule:
- Daily incremental backups
- Weekly full backups
- 7-day retention period
What is NOT Backed Up:
- Log files
- Temporary files
- Files excluded by configuration
Restore Requests:
- Submit a support ticket
- Specify what to restore (files, database, both)
- Provide the approximate date to restore from
Important Notes:
- Backups are for disaster recovery
- Not a replacement for your own backups
- We recommend maintaining your own backup copies
- Premium backup solutions available for purchase
Your Responsibility:
- Download regular backups of critical data
- Test your backups periodically
- Keep offsite backup copies
