Why Your Domain May Not Be Resolving
When registering a new domain name, it's important to verify your domain registration promptly to comply with ICANN regulations. Failure to verify within the required timeframe can lead to domain suspension. Below are the key steps to resolve this issue.
Verification Process for New Domain Registrations
Upon registering a new domain, you will receive a domain registration verification email sent to your registered email address. This email is essential for confirming your domain registration and is sent by our domain registrar.
Important Notes:
- Timeframe for Verification: You must verify your domain within 15 days of registration. Unverified domains will be suspended after this period.
- Where to Check: If you do not see the verification email in your inbox, check your junk or spam folder.
How to Avoid Email Delivery Issues
To ensure smooth delivery of your domain registration verification email, follow these steps:
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Whitelist the Verification Email Address:
- Add
domainverification@publicdomainregistry.comto your email client's list of trusted senders. - This helps prevent the email from being marked as spam.
- Add
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Check Your Inbox and Spam Folder:
- Look for the email with a verification link sent by the registrar.
- If it’s not visible in your inbox, search your spam or junk folder.
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Resend the Verification Email (If Needed):
- Contact us if you did not receive the email or if the link has expired. We can resend the verification email to ensure you complete the process.
Completing the Verification
Once you receive the email:
- Click the verification link included in the message.
- Follow the instructions to confirm your email address.
This process ensures that your domain remains active and resolvable. If you experience any difficulties, feel free to reach out to our support team for assistance.
Additional Assistance
For further help, contact our support team, and we’ll guide you through the verification process to resolve any domain-related issues.
