Plesk says your password is wrong? Your Plesk username may have changed. See Plesk Says "Wrong Password" or My Plesk Username Does Not Work for the steps.
If you need to access Plesk or forgot your Plesk password, you have several options:
Method 1: Access Plesk Without Logging In (Recommended)
You can access Plesk directly from WHMCS without needing to remember your password:
- Log into https://cp.adaptivewebhosting.com
- Go to Services > My Services
- Click on your hosting service
- In the left sidebar, under Actions, click "Log in to Plesk" (it opens in a new tab, so allow pop-ups if nothing happens)
- You will be automatically logged into Plesk without entering a password
Method 2: Reset Your Plesk Password via WHMCS
If you need to change your Plesk password:
- Log into https://cp.adaptivewebhosting.com
- Go to Services > My Services
- Click on your hosting service
- Look for the "Change Password" option
- Enter your new password and save
Method 3: Contact Support
- Open a ticket with "Plesk login" in the subject
- We reply with your current Plesk username
- Use "Forgot your password?" on the Plesk login page to set a new password (we never send passwords in tickets)
Security Tips:
- Use a strong, unique password
- Do not share your Plesk credentials
- Enable two-factor authentication if available
After Password Reset:
- Update any saved passwords in browsers
- Update FTP client if using same credentials
