Our nameservers
Set your domain to use all four of these nameservers:
ns1.adaptivewebhosting.com
ns2.adaptivewebhosting.com
ns3.adaptivewebhosting.com
ns4.adaptivewebhosting.com
Enter all four. Some registrars only show two boxes at first — look for an option such as "Add nameserver" to reveal the rest.
How to update them
Nameservers are changed at the company you bought the domain from — your domain registrar — not in your hosting control panel. If you are not sure who your registrar is, it is normally whoever sends you the domain renewal invoices.
- Log in to your account at your domain registrar.
- Find the domain in your list of domains and open its settings.
- Look for a section called Nameservers, DNS, DNS Management or Domain Host Records. The exact wording varies between registrars.
- Choose the option to use custom nameservers (sometimes shown as "Use my own nameservers" or "Change nameservers").
- Replace any existing entries with the four addresses above, then save.
You do not need to transfer the domain to us for this to work. Your domain stays with your current registrar and you continue to renew it there.
Your DNS records are already set up
You do not need to create any DNS records yourself. When your hosting account was created we built the DNS zone for your domain, including the mail records. As soon as the nameserver change takes effect your website and your email both work — there is nothing further for you to configure.
The one exception is if the email for this domain is hosted with a third party, such as Google Workspace or Microsoft 365. In that case email [email protected] and we will point the mail records at your provider so your email keeps arriving.
How long it takes
Nameserver changes usually start working within a few hours, and can take up to 48 hours to reach every network worldwide. During that time some people may still see your old site while others see the new one. This is normal and settles on its own.
Once your domain is resolving to your account with us, your free SSL certificate is issued automatically — there is nothing you need to do for that.
Checking that it worked
The quickest check is to open your site in a browser once the change has had a few hours to take effect. If you would like us to confirm the change looks correct from our side, email [email protected] with your domain name and we will check it for you. You do not need an account with us to ask.
