How to Reset Your FTP Password Print

✅ You can reset your FTP password yourself through Plesk! No need to wait for support.

Access Plesk Quickly from WHMCS:

1. Log into https://cp.adaptivewebhosting.com
2. Go to Services > My Services
3. Click on your hosting service
4. On the left side, click "Login to Plesk" (auto-login, no password needed)

Once in Plesk - Reset FTP Password:

Method 1: Main FTP Account (System User)

1. In Plesk, go to Websites & Domains
2. Click "Web Hosting Access"
3. Enter a new password in the Password field
4. Click OK

Method 2: Additional FTP Users

1. In Plesk, go to Websites & Domains
2. Click "FTP Access"
3. Find the FTP account you want to reset
4. Click on it to edit
5. Enter new password
6. Click OK

Method 3: Via Users Section

1. In Plesk, go to Websites & Domains
2. Click "Users" in the left sidebar
3. Find your FTP user account
4. Click on it to edit
5. Enter new password
6. Click OK

Password Requirements:

• Minimum 8 characters
• Mix of uppercase, lowercase, and numbers
• Special characters recommended

After Resetting:

• Update your FTP client (FileZilla, etc.) with the new password
• Test the connection to verify it works

Need Help? If you have trouble accessing Plesk or resetting your password, contact support.